Sellers FAQ's.
What can I enter for auction?
Pretty much anything that's legal and saleable. There are extra legal requirements applicable to portable electrical appliances and soft furishings. Please see here for further information regarding electrical items, and here for more about soft furnishings.
We will not accept unsuitable items and will withdraw any items that are later found to be not in the condition described, not working as described, illegal, or elctrical items that fail a required PAT test.
When can I bring my items in for entry into your next auction?
Basically we accept items for the general sale from 10am on Tuesday mornings and stop when we are full. This varies from week to week, it's often advisable to contact us before you set out with any large items or quantities.
Outside lots (During the Summer months.) are accepted between 9:30 and 10:30am on the morning of the sale.
Basically we accept items for the general sale from 10am on Tuesday mornings and stop when we are full. This varies from week to week, it's often advisable to contact us before you set out with any large items or quantities.
Outside lots (During the Summer months.) are accepted between 9:30 and 10:30am on the morning of the sale.
Do you charge an entry or lotting up fee?
No, not for our general sales. We only charge a low commission rate for sold lots, and a small percentage of any reserve set by the vendor against unsold or withdrawn lots. Any electrical testing (PAT) fees are passed on to the vendor at cost to us.
We do make a small charge for entries into our special, catalogued sales. Please contact us for further details.
No, not for our general sales. We only charge a low commission rate for sold lots, and a small percentage of any reserve set by the vendor against unsold or withdrawn lots. Any electrical testing (PAT) fees are passed on to the vendor at cost to us.
We do make a small charge for entries into our special, catalogued sales. Please contact us for further details.
Do I need to bring anything else along with me to enter items?
Yes. We will need your vendor number (You'll be issued with one the first time you enter anything for auction with us.). Also, it helps if you have a list of your entries, especially if you have any special instructions, or want to set a reserve against any items.
Yes. We will need your vendor number (You'll be issued with one the first time you enter anything for auction with us.). Also, it helps if you have a list of your entries, especially if you have any special instructions, or want to set a reserve against any items.
How do I find out whether my items have sold?
If you can't make it to the auction please contact us after lunchtime on the Thursday following the sale, quoting your vendor number.
If you can't make it to the auction please contact us after lunchtime on the Thursday following the sale, quoting your vendor number.
How many auctions will my items be entered into?
We run lots through a maximum of 3 sales, after which any unsold items must be removed from the sale room.
We reserve the right to dispose of any uncollected items and recover any costs incurred and outstanding fees from monies due to the vendor.
We run lots through a maximum of 3 sales, after which any unsold items must be removed from the sale room.
We reserve the right to dispose of any uncollected items and recover any costs incurred and outstanding fees from monies due to the vendor.
When can I collect any money I have due to me?
For lots entered into the general sales: We pay out any time from 8th day after the date that your items sold.
For lots sold in one of our special catalogued sales: Payments will be available for collection fifteen days after the sale date.
Unfortunately we cannot pay out on sale days due to the availability of small change.
PLEASE NOTE - We will only make payment on production of your vendors number, and only to the person registered against that number. You may be asked for proof of identification.
For lots entered into the general sales: We pay out any time from 8th day after the date that your items sold.
For lots sold in one of our special catalogued sales: Payments will be available for collection fifteen days after the sale date.
Unfortunately we cannot pay out on sale days due to the availability of small change.
PLEASE NOTE - We will only make payment on production of your vendors number, and only to the person registered against that number. You may be asked for proof of identification.
I want to reserve my item, but I'm not sure what figure to set. Can you help?
Yes. You can bring any smaller items to the sale room for advice, or we can arrange local house visits for larger pieces of furniture, or quantities of items that you want to enter for auction with us.
Alternatively, you could contact John Cox directly for a completely independant assessment.
Yes. You can bring any smaller items to the sale room for advice, or we can arrange local house visits for larger pieces of furniture, or quantities of items that you want to enter for auction with us.
Alternatively, you could contact John Cox directly for a completely independant assessment.
Do you provide transport for larger items?
No, but we can supply you with the details for a helpful, local haulier for you to make your own arrangements.
No, but we can supply you with the details for a helpful, local haulier for you to make your own arrangements.
I can't find an answer to my question, what can I do?
Please feel free to contact us with any questions, or if there's something you're not sure about.
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Please feel free to contact us with any questions, or if there's something you're not sure about.
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